Terms of Service

Effective October 21, 2026. These terms apply to the Revasive letter and postcard ordering service. Contact revasive@protonmail.com with questions before using the service.

Accounts and authorization

Use an account you are authorized to manage. Keep login credentials private. Connect only HubSpot accounts you are authorized to use and provide recipient data you are permitted to process for the intended correspondence. Do not submit unlawful, fraudulent, threatening, infringing, or otherwise abusive content.

Orders and fulfillment

Review recipient and return addresses, message content, product choice, and price before submission. Workflow owners are responsible for enrollment rules, recipient selection, mappings, delays, and activation. An accepted or queued order has entered the fulfillment queue; it has not yet been mailed. Staff mark orders mailed only after physical dispatch. No delivery guarantee is implied by an accepted or mailed status. Contact support to confirm supported materials, mailing destinations, and turnaround before relying on a deadline.

Prices, credits, and cancellations

Current prices are $1.40 per postcard and $1.80 per letter, in USD. One credit equals one US cent. Account funding is arranged with Revasive; no online checkout is enabled. Credits are added after verified funding and debited when an order is accepted. Cancellation before production returns the order's original credits. Once production begins, contact support about available options. Cash refunds require contacting support; an automatic credit refund is not a cash refund.

Integration and availability

HubSpot is a separate service with its own terms, subscriptions, and permissions. Revasive is an independent app. Features may be unavailable during provider outages, revoked authorization, or maintenance. Contact support to resolve errors; do not repeatedly submit a new order for the same intended mailing.

Ending use

You can disconnect HubSpot in Settings. Accepted orders remain in fulfillment unless cancelled before production. Contact support for workspace closure and data requests. Revasive may pause ordering to address abuse, invalid funding, or operational capacity. Our Privacy Policy explains data handling.